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tarxontiko.gr considers the security of your personal data to be particularly important. For this reason, we manage your personal data with care, prudence and in accordance with National and European Legislation as defined by Law 2472/1997 and Regulation (EU) No. 679/2016 (GDPR).
By visiting tarxontiko.gr, you accept the practices described in this privacy notice. Tarxontiko.gr users hereby give their explicit consent to the collection and processing of their personal data, and they can withdraw or modify it at any time.
We reserve the right to change the terms of personal data protection, in accordance with the applicable regulatory framework. We kindly ask you to check these terms regularly for any changes, as your continued participation in our services implies your acceptance of all possible modifications.
The collection and management of users’ personal data by tarxontiko.gr are subject to the following terms as well as to national, community and international law regarding the protection of individuals from the processing of personal data as applicable.
What information is considered personal data?
Personal data is information that can be used to identify or contact an individual.
In order to offer you better services and facilitate your purchases with product suggestions that suit you, we collect personal information after your explicit consent and after you have previously received full knowledge of your rights, as provided for in the provisions of articles 11, 12 and 13 of Law 2472/1997 and in corresponding provisions of Regulation 679/2016 GDPR.
Purpose of collecting personal information
Tarxontiko.gr collects, maintains and processes personal data only when the users themselves voluntarily provide it, for the following purposes:
- for our communication with users or the provision of Tarxontiko.gr services (sending products and advertising material)
- product advertising
- for the provision of customer services (offers, information emails)
- informing users about promotions, offers and competitions
- informing users about new products
- informing users about various events that tarxontiko.gr participates in or organizes
- to offer a personalized experience on our websites
- collecting information from users regarding the experience of using the website, with the aim of continuously improving it
- any research related to the purpose of operation and statistical analysis of tarxontiko.gr
- for communication, dispute resolution, or collection of amounts owed, if needed or if you encounter a problem with your account
To serve the above purposes, we may contact you via email, telephone, or via SMS and Viber messages.
Where is your personal information collected from?
Providing all personal information is voluntary, but also necessary for the use of our services, such as bidding or purchasing information required to conclude a transaction.
We collect personal information upon your voluntary choice, either directly from you or from any devices (including mobile devices) you use when:
- use our services
- you register as a user of the online store
- submit an order via the website submission form, by phone or by email
- subscribe to the newsletter subscriber list
- you provide us with information about yourself on the website’s contact forms
- update or add information to your account
- submit a product or service review
- submit a comment on the blog
- you accept promoted pop-up message notifications through the special platform (push-notifications)
Personal information we collect
What kind of personal information do you give us when you use our services or create an account on our website?
The personal information collected by Tarxontiko.gr depends on the service you use on our website and may be:
- personal information such as name, addresses, telephone numbers or email addresses when you register for an account, submit an order or ask a question on a contact form on our website
- information related to your account connection, such as adding products to your cart, recently viewed products, or your wish list
- in some cases you may provide age, gender, interests and favorites
- tax information (company name, professional activity, VAT number, tax office number, bank account number)
- IP address
Personal information we collect using cookies
We use cookies to collect information about the pages you view, the links you click, and other actions you take while using our services.
If you do not wish to participate in advertising personalization programs, you may opt out by following the instructions provided by your browser. The effect of opting out will be to stop personalized advertising, but the collection of personal information will still be permitted as otherwise described in this privacy notice. We do not allow third parties to track or collect your personal information from our website for their own advertising purposes without your consent.
What rights does the user have over their personal data?
We respect your right to access, rectify, request deletion or request restriction of the use of your personal information, as required by applicable law 2472/1997 and regulation 679/2016 GDPR. We have also taken steps to ensure that the personal information we collect is accurate and up-to-date.
- You have the right to know what personal information we hold about you and to request the portability of your data. We will provide you with a copy of your personal data in a structured, commonly used and machine-readable format upon your request.
- If your personal information is incorrect or incomplete, you have the right to modify it yourself, if you are a registered user, or to request its modification.
- You can request that we delete or restrict how we use your personal information, but this right is determined by applicable law and may affect your access to certain services.
- You have the right to request restriction of the processing of your personal data as well as to object to their processing.
- Upon your request, we will close your account and remove your personal information as soon as possible, in accordance with applicable national laws.
The completion period for each request is 30 days and may be extended, upon your relevant notification.
Processing of personal data on the Tarxontiko.gr website
You can process your personal data in 2 different ways:
- You can request to delete your personal data at any time.
- You can request restriction of the processing of your personal data at any time.
How long do we keep your personal information?
We retain your personal information in accordance with the needs and technological equipment of the company that ensure its proper and good operation. If requested and upon a relevant request from you, we will securely delete your personal data from our database, in accordance with the data retention and deletion policies.
How do we protect your personal information?
We protect your personal information by using security measures to reduce the risks of loss, misuse, unauthorized access, disclosure and modification of your personal information.
We protect the security of your information during your transactions by using Secure Sockets Layer (SSL) software, which encrypts the information you enter.
Right to complain
According to Law 2472/1997 and Regulation No. 679/2016, you have the right, if you consider that your rights regarding the protection of your personal data are being violated, to submit a relevant complaint to the Personal Data Protection Authority or to any other competent supervisory authority.
Who is responsible for the collection and processing of your personal data?
For any exercise of your rights, you can contact the person responsible for processing, collecting and protecting the above data for the company tarxontiko.gr, Pantelis Goularas, resident of Panteleimonas, Pieria, by email at info@tarxontiko.gr.